Genting Arena - Birmingham

Getting to Genting Arena

The Genting Arena is easily accessible with multiple forms of public and private transportation.  Including:

  • Car/Taxi;
  • Train;
  • Bus;
  • Coach.

Please note that if you are driving to our concerts - it is cheaper to pre-book your parking than to pay on the day.  If you haven't booked parking in advance, you may still be able to get a space in one of the car parks - but it will be more expensive and cannot be guaranteed.

For more information on all forms of transport and getting to the Genting Arena, click on the link below.

Pre-Booked Parking

If you are driving to our concerts – it is cheaper to pre-book your parking than to pay on the day. If you haven’t booked parking in advance, you may still be able to get a space in one of the car parks – but it will be more expensive and cannot be guaranteed.

Pre-booking fee: £10
Parking on the Day fee: £10

Box Office:

The box office of the arena is open on event days until 30 minutes after the main act goes on stage.  

After Young Voices' deadline date and subject to availability, you can purchase tickets directly through the box office of the arena.  There will be additional booking charges and in some cases this can be as much as 25% more than the face value of the ticket.  The box office telephone numbers will be stated on the For Parents page, after our deadline date.

Always check with the box office before you travel to ensure you have the most up to date opening time information.  The Box Office is located at the main entrance.

Medical Facilities

The Genting Arena:

  • There is a Medical Centre at the rear of Block 3. Qualified nursing staff are on duty when the Genting Arena is open. In an emergency, please notify a member of Security who will radio for a nurse.
  • If you require a private area for personal care, (e.g. private changing facilities) please contact our medical centre in advance on 0121 780 4141 in order to discuss your particular requirements 

In the event of a medical emergency please notify a member of Security or any member of staff who will be pleased to help you. Alternatively, call the Medical Centre on 2222 using the internal telephones located inside the main venues.

Important Phone Numbers

All phone lines are open from 10:00 to 18:00 every day.

  • Disability Access Enquiries 
    T: 0844 581 0700
  • Wheelchair Hire  
    T: 0121 780 4141 ext. 47002 or 47190