Latest news update for all our rescheduled concerts
6 January 2022
Here is our planned step-by-step guide for the rescheduled concerts
Step 1: Allocate you a new date - You’ll be pleased to know we have found dates for all our rescheduled concerts and we will be sending you your new date in the next 2 weeks.
Step 2: Choir numbers and Concert Dates - As you can imagine, it is incredibly complicated to move everyone to new dates, especially if you have tickets that have been sent out, so changes to your date we have allocated you will only be made in extreme circumstances. In order to assist with this very complicated process, once you have your new date, we will be re-opening the choir check-in and asking all schools to update their choir details and confirm if they still wish to take part.
Step 3: Start to organise ticketing transfers and refunds - All tickets will be transferred to your new concerts date. Once this process has been completed FOR ALL SCHOOLS we will then sort out any additional orders, changes or refunds for your parents (via the school).
NB: Young Voices is 100% committed to refunding tickets to any parents who cannot attend the rescheduled concert date but due to the nature of our event, we have to do this through our schools (and not directly with parents, unless they bought directly from the arena). We cannot issue any refunds until we have sorted all the schools on all the new dates, which may take some time.
PLEASE BE PATIENT AND TRY NOT CONTACT US YET. We will keep you updated on how you can manage the next few months. We are grateful for your support through this complicated process.
The YV Team
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