Choir T-Shirts FAQ

I have 30 children in my choir. Does this mean I have 30 shirts reserved already?

No. We do not reserve Choir T-shirts based on the size of your choir. Only full payment reserves your Choir T-shirts and guarantees your order. Choir T-shirts are made to order so stock is not a problem as long as full payment is received during the booking period.

Do we have to purchase choir t-shirts?

No you do not. Choir t-shirts are not mandatory. 

If I don’t purchase a shirt is there a dress code that I need to follow instead?

If you decide not to purchase a Choir T-shirt we ask that a plain white shirt is worn instead. White allows for the lights to bounce off the choir. If you wear any other colour, you will get lost and won’t be seen very easily.

I am a teacher bringing a choir, can I order a t-shirt?

Absolutely! Choir t-shirts are for anyone in the choir including adult chaperones. We do offer adult sizes for those teachers that want a shirt of their own.

My son is in one of the choirs attending but his little sister is not. Can I purchase a shirt for her as well?

Unfortunately no. Choir t-shirts are for members of the choir only. We do have general merchandise available for siblings or even parents that is unique to them. A full list of general merchandise can be found in the For Parent section.

Instead of purchasing a shirt can I put your design onto a shirt of my own?

No. Copying of our Choir T-shirts or any merchandise is against our copyright. You must purchase a Choir T-shirt or wear a plain white one.

I don’t have time to do this. Can’t I just send my parents to you?

No. Please DO NOT send your parents to us. We cannot accept any parent orders including parent cheques or cash. All orders must be via the school. This includes parents phoning YV with questions. Please encourage your parents to check with you first or look at the For Parents section of our website.

I’ve missed the booking period for ordering shirts. Can I still get one?

After our booking period, choir t-shirts will only be available to purchase from the Arena Merchandise stands on the day of your concert. Stock is subject to availability. To ensure there is enough stock, a reserve list will appear on our website after the booking period. 

I’ve booked some shirts during the booking period. But when I went to purchase more on the day – the price was more expensive!

During the booking period we are able to offer schools a discounted ‘bulk order’ price of £10. After our booking period the prices must go up to £15 in order to accommodate for fees received by the arena.

I’ve received my order but a couple of the shirts are the wrong size. What do I do?

Regardless of if an order was made incorrectly or completed incorrectly, a ‘T-shirt Returns Form’ will be included with every order.

We’re on holiday next week but haven’t had our shirts. I’m worried they’ll arrive when no one is here to receive them.

Don’t worry. We know when the school holidays are and stop the dispatching of orders in the days leading up to the holiday. Dispatching then resumes with plenty of time to receive your order before the concert.

All orders are posted and received no later than 2 weeks before your concert date.

My school’s finance department needs an invoice before processing payment. How do I go about getting one?

If we receive a form through the post that doesn’t have payment included, we automatically issue an invoice. If you order your choir t-shirts online the payment page allows you to select an invoice instead of paying by card. Invoices will be emailed through but can also be found under Order History in My Account on the Teacher Centre.

Please Note: An Invoice DOES NOT reserve/secure your order and is subject to availability. An invoice must be fully paid in order to dispatch your order. Invoices are payable upon receipt.